Delete your account or data in the AllAbout app

Delete your account

The AllAbout app has no "Delete my account" button. We delete the account on your request sent by e-mail - the exact steps are below. Your account is created for you by your employer, so you can also submit the request through them.

Step by step

1. Send an e-mail to office@expansio.pl.
2. Use the subject: Delete AllAbout account.
3. In the message give: your first name and surname, your login (the e-mail address or employee number you sign in with), and the name of your employer and of the app you use - some employers run the app under their own name and logo.
4. Send the message from the e-mail address linked to your account. If you sign in with an employee number, or your account has no e-mail address, write from any address - we will then ask for additional proof of identity (for example confirmation by your employer), so that we do not delete somebody else's account.
5. You can also submit the request to the app administrator in your company (usually the HR or communications department), who will forward it to us.

What happens after you send the request

• We confirm by e-mail that your request has reached us.
• We block the account without delay once your identity is confirmed - from that moment it is no longer possible to sign in.
• We delete the data within 30 days of the request and confirm it by e-mail. Which data - see the table below.
• Account deletion cannot be undone. If you still work for the employer that uses the app, they can later create a new, empty account for you.

Uninstalling the app does not delete the account or the data on the server. The request described above is required.

Leaving the company, and the employer ending its contract with Expansio

• When you stop working there, your employer may block your access to the app. Blocking an account is not the same as deleting the data - if you want the data deleted, send the request described above (your employer can also do it on your behalf).
• When the employer ends its cooperation with Expansio, we delete the data from its app at the employer's request, under the terms of the data processing agreement.

Which data we delete, which is kept and for how long

Delete individual data without deleting the account

Below is the complete list of what you can delete yourself in the app. A deleted item is really gone - from the app and from the server (from backups in the next rotation cycle). Your account and the rest of your data remain unchanged. Anything else cannot be deleted by you - for that, use the e-mail route described under the list. Tile names may differ slightly, because the employer can rename them when configuring the app. The app interface is available in several languages; the original Polish labels are given in brackets.

Everything else we delete on your request by e-mail

In the app you cannot delete yourself:

• your own notice - the End now ("Zakończ teraz") and Remove from list ("Usuń z listy") buttons only hide it; the text and photos stay on the server;
• a leave request - Cancel request ("Anuluj wniosek") only changes its status; the request stays in the employer's records;
• a photo attached to a submitted request - except a pass request, which you can withdraw in full (point 3 above);
• survey, quiz and other form answers;
• messages and attachments you sent in the employee chat;
• steps and the points awarded for steps, and entries in the "streak" category.

1. Write to office@expansio.pl with the subject "Delete AllAbout data", from the e-mail address linked to your account (or from any address, stating your login and the name of your employer - we will then ask for proof of identity).
2. List which data should be deleted (e.g. a specific notice, steps and points, profile photo, phone number, survey answers).
3. We delete it within 30 days of the request and confirm by e-mail. Where the employer is the controller of the data (e.g. processed leave requests), we forward your request to the employer and let you know.

After individual data is deleted, the account remains active and the remaining data is kept under the rules described in the Privacy Policy, section 9.